Our Services

We Offer

  • SaaS application services:

  • Implementation

  • Enhancement

  • Enrichment

  • Customization

  • AI-assisted functionality (chat-bots, agent-bots to assist customers 24/7)

  • Staff Augmentation services

Key Benefits for Agencies/Clients:

  • Faster modernization of systems

  • Enhanced decision-making through AI-Integration

  • Reliable, secure execution of sensative and critical/normal categorized tasks

  • Flexible staffing to reduce project delays and control costs

  • Vetted and Certified specialized labor category resources

Staffing Augmentation

  • DIR (State of Texas)

Logo of the Texas Department of Information Resources with a stylized outline of Texas and the acronym DIR.

Added Advantages

Certifed (SBA for Federal engagements)

  • WOSB

  • EDWOSB

Certified (for State engagements)

  • MBE/WBE/BEPD/VBE (City of Chicago)* (in-progress)

A certification badge for the U.S. Small Business Administration (SBA), indicating WOSB (Women-Owned Small Business) certification, featuring the SBA logo and text.
U.S. Small Business Administration logo with the text "EDWOSB CERTIFIED" underneath.

ServiceNow Partner

ServiceNow Partner logo with Consulting & Implementation subtitle on a dark blue background.

Past Performance

  • Global Serve (Connection)

  • Proviniti LLC - ServiceNow

  • CDW LLC

  • UnitedHealthGroup/Optum Financial Services

Logo of Connection with the tagline 'we solve IT'
Provinti logo with a stylized green and gray cross symbol.
CDW logo in red text with an swoosh design.
Optum and UnitedHealth Group logos